MANAGING ALLEGATIONS - Designated Officer (DO)

Managing allegations against professionals

In order to manage allegations against professionals, every Local Authority appoints a Designated Officer (DO). The DO works within Children’s Services and should be alerted to all cases in which it is alleged that a person who works with children has:

  • behaved in a way that has harmed, or may have harmed, a child
  • possibly committed a criminal offence against children, or related to a child, or
  • behaved towards a child or children in a way that indicates s/he may pose a risk to children. (Working Together 2015)

The term “professional” in this context includes paid employees, volunteers, casual/agency staff and self-employed workers who will have contact with children as a part of their role. The DO ensures that all allegations or concerns about professionals or adults working or volunteering with children are recorded appropriately, monitored and progressed in a timely and confidential way. The DO is involved from the initial phase of the allegation through to the conclusion of the case. The DO provides advice and guidance to employers and voluntary organisations, liaising with the police and other agencies and monitoring the progress of cases to ensure that they are dealt with as quickly as possible, consistent with a thorough and fair process.

The London Safeguarding Children Board multi-agency editorial panel revised the London Child Protection Procedure following the publication of Working Together 2015 and other developments in social work practice . The principles behind this revision were to separate out procedures (part A) from practice guidance (part B).

The London Child Protection Procedure (Part A) and Practice Guidance (Part B) are fully adopted by Hounslow Safeguarding Children Board and its partner agencies. These are available to download at

Part A – London Child Protection Procedures (Nov 2015) – PDF version

Part B - London Child Protection Procedures (Nov 2015) - PDF version

This section provides access to Policies, Procedures and Protocols that are needed to discharge the Safeguarding duties of all professionals working with children, young people and their families.

Hounslow LADO Protocol

Feltham YOI LADO Protocol

LADO Referral Form

Important Information and Links:

London Child Protection Procedures

Keeping Children Safe in Education

Guidance for safer working practice for those working with children and young people in education settings - October 2015

Disqualification under the Childcare Act 2006 – Statutory Guidance for local authorities, maintained school, independent schools, academies and free school – February 2015